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Frequently Asked Questions
Find Answers To All Your Questions
Orders
Shipping & Delivery
Refund & Exchange
What are my payment options?
How to track my order?
You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.
For Online Courses & Chapter Notes, you'll get instant access and also email with order details.
How do I cancel or change my order?
Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed. However, you could ask for a refund.
Contact Us through online support or via email: support@expertsteachers.com
How long does the delivery take?
For Books: We usually take 3-5 business days for your order to be shipped & delivered.
For Online Courses & CBSE Chapter Notes: You'll get instant access after making the payment. You'll also get the email instantly with download links.
Do you offer free shipping?
For Online Courses & CBSE Chapter Notes: There is no shipping fees and its instantly accessible after the payment.
For Books: Shipping fee is Flat $7 for all the orders that's placed inside the United States. Currently, we ship books in USA only.
Do you ship overseas?
For Online Courses & CBSE Chapter Notes: There is no shipping fees and its instantly accessible after the payment from any country.
For Books: Shipping fee is Flat $7 for all the orders that's placed inside the United States. Currently, we ship books in USA only.
What is your Refund & Exchange Policy?
For Online Courses & CBSE Chapter Notes: You can ask for a refund within 30 days of your purchase.
For Books: You can ask for a refund within 14 days of your purchase. Returned items must be in the exact same condition as they were received.
If you've received any damaged product, then kindly share the pics through online support or via our support email id: support@expertsteachers.com. We'll provide support.
How do I track my Refund?
To track the status of your refund, kindly refer to your confirmation email that you have received from us.
How long does it take to get the Refund?
Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.